Dear Jim,
I wish the boom was back because selling was so easy. I would write a pleasant e-mail that would chat in a non-specific, wooly way that tends to provide the comfort that over-busy executives like yourself. It would repeat a few 'hot buttons' from any received scope and talk about delivery in such a way that a skim read would infer we said we could do it while a more detailed read would reveal nothing but 5 different ways to say how loverly everything was....
And because you were busy and because reading my e-mail was quick and there was no emotional energy expended in really worrying about value for money; after all you can't seem to spend it fast enough; you simply said yes.
Now you want value for money, I have to work a little harder again.....
Consultant
Monday, 23 November 2009
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